FAQS

Do You Have Any Questions?

  • The app can be used for international calling, with amazing call plans and products tailored to meet your needs. You can call many countries around the world at discounted rates. Calls to African Countries like Ghana, Nigeria and Liberia are heavily discounted.

    Make the most out of your Kasapoole account by downloading the app today. With regular performance enhancements and added features, you can enjoy lower international rates and exclusive app user offers. Don't miss out – stay updated and get the best value from your account

  • Use this link to download the app from Google Play:

    https://play.google.com/store/apps/details?id=com.knobly.kasapa&hl=en&gl=US

  • Use this link to download the app from the App Store:

    https://apps.apple.com/us/app/kasapoole/id1581790501

     

  • You can use the Kasapoole from any country around the world especially when you travel outside your home country and do not have a working SIM of your destination. All you need is Wi-Fi access/ Cellular data to download the app, once downloaded and registered you can make calls without internet access. 

  • Yes, you can access all of the contacts stored in your phone's address book simply by tapping the Contacts button. You'll have one-tap calling to the people you call most.
  • Yes. Simply tap payment on the Kasapoole bottom menu and then choose the method with which you want to fund.

    You can also redeem a Kasapoole coupon in the app during promos.

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    We take security and the confidentiality of our customers' personal information very seriously. All transactions in the Kasapoole app are conducted according to the highest level of security standards and SSL encryption to prevent customer information from being intercepted. All card information is then encrypted a second time before being stored on our secure billing servers.

    We recommend always using the most recent version of your Internet browser, so you can benefit from its latest security features and protect your online transactions.

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    You can view Kasapoole calling rates in the app or on the website. In the app, just select a contact or dial a number and the per minute rate will be displayed. On the website, go to the home page, and choose a country to view [link to rates]

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    It's free to download from the app store and google play store and features low international calling rates and special offers. You can sign up through the app

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    • Open Kasapoole App.
    • On the bottom navigation Menu tap on Contacts
    • Select and tap on the contact (or enter number) of the person you want to call  and your call will be connected. Its that easy
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    Yes, [link to download app] the Kasapoole to see a full list of call plans or go to the home page on the website and view the plans available.

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    You can purchase call plans directly in the Kasapoole app 

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    Yes, you can purchase a plan on a one-time basis or subscribe to be re-enrolled at the end of the plan term.

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    Use this link to log in and add funds to your Kasapoole account:

    • [link for making payment]

    You can also add funds directly from the Kasapoole app. 

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